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Scottish Life Personal Pension Plan (PO-378)

Complainant: Mrs Margaret Morton
Complaint Topic: Administration
Ref: PO-378
Outcome: Upheld
Respondent: Royal London Group (Scottish Life)
Type: Pension complaint or dispute
Date:

Mrs Morton’s complaint is that Scottish Life allowed her ex-husband to transfer his Plan’s benefits to another pension plan when subject to a Pension Sharing Order (PSO) The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be upheld against Scottish Li …

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