NHS Injury Benefit Scheme (78004/2)
Complainant: Ms E A Baker
Complaint Topic: Injury benefit
Ref: 78004/2
Outcome: Not upheld
Respondent: National Health Service Business Services Authority (the NHSBSA).
Type: Pension complaint or dispute
Date:
Ms Baker says that the NHSBSA refused to award her a Permanent Injury Benefit (PIB) because they had not properly considered the medical evidence in accordance with their own guidelines. The Pensions Ombudsman’s determination and short reasons The complaint should no …
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