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The James Hay Personal Pension Plan (L00626)

Complainant: Mr I Q Jones
Ref: L00626
Respondent: James Hay Pension Trustees Limited, the trustee and administrator of the Plan
(JHPT)
Type: Pension complaint or dispute
Date:

Mr Jones complained of maladministration by JHPT, in that they delayed investing a transfer payment from his previous pension scheme. He says this caused him financial loss, because stock prices had increased by the time the stock …

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