Royal and SunAlliance Retirement Annuity Contract (P00298)
Complainant: Mr I Hughes
Ref: P00298
Respondent: Royal and SunAlliance (RSA)
Type: Pension complaint or dispute
Date:
Mr Hughes complains that: RSA failed to tell him that the terminal bonus applicable to his policy had been reduced; RSA failed to tell him that they could not provide the retirement quotation he had asked for; when they did provide him with a quotation it was for the wrong date; f …