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Our publications

Results: 283 publications found

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  • Death benefits

    Type: Leaflets and factsheets
    Date:
    Death benefits are a common topic for complaints made to The Pensions Ombudsman (TPO). This factsheet outlines what to do if you have a complaint about death benefits.

  • Ill health pensions

    Type: Leaflets and factsheets
    Date:
    Ill health pensions are a common topic for complaints made to The Pensions Ombudsman (TPO). This factsheet outlines what to do if you have a complaint about ill health pensions.

  • Pensions scams

    Type: Leaflets and factsheets
    Date:
    This factsheet outlines what to do if you think you have been scammed, as well as what The Pensions Ombudsman (TPO) can do if you think you have a complaint about a scam.

  • Transparency January 2022

    Type: Expenditure reports
    Date:
    Our expenditure reports show all expenditure over £500 broken down by month – they are presented as a spreadsheet (CSV files).

  • Transparency December 2021

    Type: Expenditure reports
    Date:
    Our expenditure reports show all expenditure over £500 broken down by month – they are presented as a spreadsheet (CSV files).

  • Transparency November 2021

    Type: Expenditure reports
    Date:
    Our expenditure reports show all expenditure over £500 broken down by month – they are presented as a spreadsheet (CSV files).

  • Transparency October 2021

    Type: Expenditure reports
    Date:
    Our expenditure reports show all expenditure over £500 broken down by month – they are presented as a spreadsheet (CSV files).

  • Transparency September 2021

    Type: Expenditure reports
    Date:
    Our expenditure reports show all expenditure over £500 broken down by month – they are presented as a spreadsheet (CSV files).

  • Transparency August 2021

    Type: Expenditure reports
    Date:
    Our expenditure reports show all expenditure over £500 broken down by month – they are presented as a spreadsheet (CSV files).

  • Workplace pensions – unpaid pension contributions

    Type: Leaflets and factsheets
    Date:
    This factsheet has been produced with MoneyHelper and The Pensions Regulator to provide you with a clearer understanding of what to do if your employer is not paying your contributions or its contributions for you into your workplace (personal or occupational) pension scheme.

  • Unacceptable Behaviour Policy

    Type: Policies
    Date:
    This policy applies to all users of our service, which includes anyone who has contact with us, or anyone who is representing someone else in relation to their contact with us. This policy was updated in February 2024.

  • Accessibility Policy

    Type: Policies
    Date:
    We are here for anyone who needs assistance to resolve their pension complaint or dispute. This policy details how we can help. This policy was updated in March 2024.