Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by NHS Pensions.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr N’s complaint is that he has been refused ill health retirement from active status (in 2008).

Ombudsman’s Determination

Outcome

Mrs L’s complaint is upheld against the Council. To put matters right the Council should reconsider Mrs L for ill health retirement at the date her employment ended in November 2012 and pay her £500 for the distress and inconvenience caused.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs L’s complaint is that she has been refused ill health retirement.

Ombudsman’s Determination

Outcome

I do not uphold Mrs E’s complaint and no further action is required by Rhondda Cynon Taf.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs E has complained about RCT’s decision to award her Tier 3 ill health retirement benefits. Mrs E believes she meets the criteria for Tier 1 benefits under the LGPS regulations (see Appendix 2).

Ombudsman’s Determination

Outcome

I do not uphold Mrs R’s complaint and no further action is required by the NHS Business Services Authority.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs R has been awarded tier 1 ill health retirement benefits. She believes she should have received tier 2 benefits because of the nature of her illness.

Ombudsman’s Determination

 Complaint Summary

Mr Y has complained that he was improperly refused a total incapacity pension.

Summary of the Ombudsman’s Determination and reasons

The complaint should be upheld against NGF Europe Limited (NGF) because it misdirected itself when making its decision.

Ombudsman’s Determination

Outcome

Mrs N’s complaint is upheld and to put matters right NHSBSA should reconsider whether her condition as a result of an incident in 2005 (the Incident) was wholly or mainly due to her NHS employment and, if so, whether she has suffered a permanent loss of earning ability (PLOEA) of more than 10%.

My reasons for reaching this decision are explained in more detail below.

Ombudsman’s Determination

Outcome

I do not uphold Mrs L’s complaint and no further action is required by the Trustees.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs L’s complaint about the Trustees is that they refused to award her an early retirement pension on grounds of “Total Incapacity”.

Ombudsman’s Determination

Outcome

I do not uphold Mrs S’ complaint and no further action is required by Croydon Council.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs S has complained that she was not awarded ill health retirement when her employment was terminated in January 2014.

Ombudsman’s Determination

Outcome

I do not uphold Mrs D’s complaint and no further action is required by NHS BSA.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs D has complained that her application for Tier 2 ill health retirement benefits has been declined on the basis that she was receiving ongoing treatment.

Ombudsman’s Determination

Outcome

I do not uphold Mr R’s complaint and no further action is required by the Council.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr R’s complaint is that he has been refused ill health retirement.