NHS Pension Scheme (P00779)
Complainant: Mrs B A Dunkley
Ref: P00779
Respondent: Mrs B A Dunkley Scheme NHS Pension Scheme Manager NHS Pensions Agency (the
Agency)
Agency)
Type: Pension complaint or dispute
Date:
Mrs Dunkley believed her normal retirement age (NRA) under the Scheme was 55. The Agency admits that Mrs Dunkley was given incorrect or incomplete information about her NRA but says that her correct NRA is 60. The Agency accepts that it delayed in dealing with Mrs Dunkley’s complaint. Some of the issues …