Barclays Bank UK Retirement Fund (Q00818)
Complainant: Mrs M Kay
Ref: Q00818
Respondent: Barclays Bank PLC (the Bank)
Type: Pension complaint or dispute
Date:
Mrs Kay was denied an incapacity pension when she applied in 1997. She says a prognosis of a recovery within three to five years was incorrect. Mrs Kay’s complaint is that the Bank has refused to reconsider its decision based on current medical evidence. Some of the issues before …