Co-Operative Group Pension (73639/2)
Complainant: Mr B J Frost
Ref: 73639/2
Respondent: PACE Trustees Limited
Type: Pension complaint or dispute
Date:
Mr Frost complains that he has not been paid the pension and lump sum quoted to him before he left service. The Ombudsman’s determination and short reasons The complaint should be upheld against PACE Trustees Limited because it provided Mr Frost with an incorrect benefit statement w …