Wates Pension Fund ()
Complainant: Mrs R E Gray
Respondent: Wates Pension Trustee Company Limited Mercer Limited.
Type: Pension complaint or dispute
Date:
Mrs Gray complains that the lump sum payable on the death of her husband was incorrectly calculated, and there was a delay in paying it to her. The Ombudsman’s determination and short reasons The complaint should be in part upheld against Mercer because: Mr Gray was provided with incorrect i …