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Optima 2 Pension Scheme (75903/1)

Complainant: Mrs A Lane
Complaint Topic: Misquote/misinformation
Ref: 75903/1
Outcome: Partly upheld
Respondent: The Trustees of the Optima 2 Pension Scheme (the Trustee) Odeon Cinemas
Limited (Odeon) Hewitt Associates Limited (the Administrator
Type: Pension complaint or dispute
Date:
Appeal: No

Mrs Lane’s complaint is that Odeon and/or the Administrator provided her with incorrect information about the benefit she would receive from the Scheme which the Trustee now refuses to honour. The Pensions Ombudsman’s …

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