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Scottish Widows Income Drawdown Plan (77014/1)

Complainant: Mr D W Smith
Complaint Topic: Benefits: overpayment (recovery of)
Ref: 77014/1
Outcome: Upheld
Respondent: Scottish Widows plc (Scottish Widows).
Type: Pension complaint or dispute
Date:

Mr Smith’s complaint against Scottish Widows stems from the reapplication of monies repaid by Mr Smith as a result of an overpayment that had occurred in 2005. Mr Smith complains that Scottish Widows: failed to provide him with accurate fund values, to reinstate his policies to the position …

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