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Abbey Life Retirement Annunity Contract (79684/1)

Complainant: Mr A Higman
Complaint Topic: Charges/fees
Ref: 79684/1
Outcome: Not upheld
Respondent: Abbey Life (Abbey).
Type: Pension complaint or dispute
Date:

Abbey charged a fee of £206.30 (2.5% of the fund’s transfer value) when Mr Higman opted to move the balance of his fund to Legal and General Group plc (Legal and General) using the Open Market Option (OMO) Mr Higman claims that Abbey is not entitled to charge for using this option and even i …

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