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Teachers’ Pension Scheme – Prudential AVC Facility (74084/1)

Mr Simpson complains that Prudential’s sales representative improperly persuaded him to pay additional voluntary contributions (AVCs) to Prudential. He also alleges that the sales representative specifically advised against the alternative option of purchasing past …

The Nalco Limited 2002 Pension Plan (24587/3 & 71249/1)

Mr Algie and Mr Harrop complain that since 2002 Nalco has failed to grant pension increases under the Plan as had been the case before their mandatory transfer to the Plan. They also say that the Trustees have a duty to pursue the matter in t …

Local Government (Early Termination of Employment) (Discretionary Compensation) (England & Wales) Regulations 2000 (26594/3)

Mrs Rumsey says that she expected Hillingdon to exercise discretion in her favour and award her with 6 years and 243 days of added years when she retired after being made redundant, in accordance with her redundancy n …

Teachers’ Pension Scheme (71637/3)

Miss Totty complains that payment of her ill health early retirement (IHER) pension should not have stopped and she is not liable to repay overpayments of pension. The Ombudsman’s determination and short reasons The c …

Teachers’ Pension Scheme (71681/1)

Mrs Pearce complains that her pension was improperly stopped and she was sent demands for a refund of overpayment. Some of the issues before me might be seen as complaints of maladministration while others can be seen as disputes of fact or law and indeed, some may be both. I have ju …

Principal Civil Service Pension Scheme (72169/1)

Mrs Swallow believes that she should have been awarded an ill health early retirement pension when her contract of employment was terminated in April 1993. She was granted early release of her …

Hill Samuel Personal Retirement Plan (72369/1)

Mr Hessel says that he should not be required to repay a sum of £59,439.72 which represents on overpayment made by Abbey Life when he transferred the value of the Plan to a Self Invested Personal Pension (SIPP) with Skandia Life (Skandia) in November 2006. He says th …

Local Government Pension Scheme (72467/1)

Mrs Anderson complains that Leeds City Council refused her an ill health pension. The Ombudsman’s determination and short reasons The complaint should be upheld because the Council made a decision without obtaining the necessary certificate.

Civil Service Injury Benefit Scheme (72945/1)

Mr Gee complains that he was refused injury benefit, after being told he qualified for it. The Ombudsman’s determination and short reasons The complaint should be upheld against the Prison Service because: it caused delays; it led Mr Gee to bel …

Police Pension Scheme (73204/1)

Mr Bidgood complains about the way in which Sussex dealt with the review of his Injury Benefit in 2006, and the eventual decision given by Capita (the Police Medical Appeals Board) Mr Bidgood says that Sussex failed to take any action with regard to a …

John F Cunningham (Office Supplies) Limited Group Pension Scheme (N01171)

The Applicant complains that the Trustees failed, from 7 November 2003, to pay him the benefits due to him from the Sch …

Standard Life Personal Pension (S00514)

Dr Vernon disagrees with the decision of Standard Life as manager of his personal pension plan to apply a market value reduction (MVR) to his policy on transfer into a Standard Life SIPP in 2007 even though his personal pension policy had a maturity date of 1 March 2002.

TfL Pension Fund (13150/3)

Mr Brennan says that the Trustee failed to deal with his request for early payment of his deferred benefits. Some of the issues before me might be seen as complaints of maladministration while others can be seen as disputes of fact or law and indeed, some may be both.