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TRW Pension Scheme (73307/1)

Mr Williams’ complaint is that he has not been awarded a pension based on “Total Incapacity” as defined in the Scheme’s rules. He says that the Trustees of the Scheme relied on “prejudiced and out-dated” evidence. He says he thinks that his age and the cost of the pension are the cause.

The Deloitte & Touche UK Pension Scheme (73712/1)

Mr Killin complains that Liberata, in its capacity as administrator, issued an incorrect early retirement quotation, upon which he based his decision to retire. The Ombudsman’s determination and short reasons The complaint should be upheld against Liberata to the extent that they c …

Statoil Pension Scheme (R00176)

Mr Howard says: Mercer did not pass his request for reinstatement of his deferred benefits on to the trustee of the Plan (the Trustees) or to Punter Southall when they replaced Mercer as the Plan administrator. This meant that he missed his opportunity for reinstat …

Yell Pension Plan (73141)

Miss Millington’s complaint is: that she disagrees with the decision of the Company and the Trustees that she does not qualify for an unreduced early retirement pension; about the Trustees’ use of information from the Company which she says they should no …

Local Government Pension Scheme (73845)

Mr Tittensor says that the Council: refuse to deem the additional hours he worked in excess of the hours specified in his letter of appointment, as amended, as pensionable, and refuse to amend his retirement benefits to reflect that the fixed fees he received for attendance at A …

Civil Service Additional Voluntary Contributions (26984/2)

Mr Longstaff says that: compensation paid by DWP following a decision in 2003 at the second stage of the Scheme’s dispute procedures was improperly reduced; the annuity rate used in the compensation calculation was in …

Butterworths Lenses Limited Stakeholder Pens (74758/1)

Stakeholder pension contributions have been deducted from Mr Cherry’s salary and not passed to the pension provider to invest on his behalf. Employer contributions have also not been passed to the pension provider. The Deputy Pensions Ombudsman’s determination and shor …

Butterworths Lenses Limited Stakeholder Pension Scheme (74782/1)

Stakeholder pension contributions have been deducted from Mr Davie’s salary and not passed to the pension provider to invest on his behalf. Employer contributions have also not been passed to the pension provider. The Deputy Pensions Ombudsman’s determination and short reasons …

Butterworths Lenses Limited Stakeholder Pension Scheme (74791/1)

Stakeholder pension contributions have been deducted from Mr Hastie’s salary and not passed to the pension provider to invest on his behalf. Employer contributions have also not been passed to the pension provider. The Deputy Pensions Ombudsman’s determination and shor …

Butterworths Lenses Limited Stakeholder Pension Scheme (74977/1)

Stakeholder pension contributions have been deducted from Mr Allan’s salary and not passed to the pension provider to invest on his behalf. Employer contributions have also not been passed to the pension provider. The Deputy Pensions Ombudsman’s determination and short …

Co-Operative Group Pension (73639/2)

Mr Frost complains that he has not been paid the pension and lump sum quoted to him before he left service. The Ombudsman’s determination and short reasons The complaint should be upheld against PACE Trustees Limited because it provided Mr Frost with an incorrect benefit statement w …

The Winterthur Life Self Administered Personal Pension Scheme (N00325)

Mr Varley complains that the Trustee’s delay in arranging a lease for a property held by the Scheme and wrongly charging legal costs to the Scheme have caused him financial loss and distress. The Ombudsman’s determination and short reasons Th …

Spearflex Executive Pension Scheme (26050/2)

Mr Ferguson has complained that a transfer value was unavailable to him for some time. He also disagrees with the transfer value that he has now been offered because: (1) he does not consider that the administration costs of the Scheme and costs to refurbish Pelham H …