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Teachers’ Pension Scheme – Prudential AVC Facility (73968/1)
Mrs France complains that Prudential’s sales representative improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential. She also alleges that the sales representative did not inform her that she could purchase past added years (PAY) in …
Neville Trust Limited Retirement Benefits Scheme (S00065)
Mr Millett’s complaint is that: The Trustees did not have the power under the Scheme Rules in effect in August 1993 to enable him to convert his accrued final salary benefits in the Scheme (old basis) into a targeted mo …
ES Group Pension Scheme (M00358-370; 372-388; 390-429; M01171; 74839)
Mr Adams and 71 other members of the Scheme (the Applicants) make …
Local Government Pension Scheme (26235/2)
Mrs Taylor complains that Buckinghamshire and TVP wrongly refused her an ill health early retirement pension (IHER) The Deputy Ombudsman’s determination and short reasons The complaint should not be upheld because, although maladministration is ide …
Scottish Equitable Personal Pension Plan (72137/1)
Mr Turhim says that Scottish Equitable regularly provided him with incorrect information showing that the transfer value of his policy within the Plan was the same as the fund value, with the consequence that he would not have transferred the value of the policy to a …
Aegon Scottish Equitable Retirement Annuity (72143)
Mr Hughes complains that Aegon Scottish Equitable improperly construed the policy conditions and ignored legal precedent, and that the company refused a transfer in to his policy.
John Holt Pension Scheme – Dowding & Mills Section (72481)
Mr Gadhvi says that the Trustees and Dowding & Mills wrongly refused his application for ill health early retirement benefits from the Scheme, as from the date his employment was terminated, i.e. 17 June 2005. The Ombudsman’s determination and short re …
Abbey Life (72638/1)
Mr Mealand complains that Abbey Life, as Plan managers, allegedly: Misinformed him during two telephone calls on 27 February 2007 that there were no outstanding requirements in order for a tax free lump sum to be paid from his Plan fund of £53,875 and the balance used to purchase an annuity …
Local Government Pension Scheme (72899/1)
Ms Cook complains that Croydon: have wrongfully refused her application for early retirement on grounds of ill-health. In particular, that up to date independent medical advice was not obtained, and the advice that was obtained, relies on highly speculative treatment; and have not f …
The NHS Pensions Scheme (28062/1)
Miss Banner has complained about the time taken for her ill health early retirement application to be accepted. She has also complained about the length of time the Employer kept her in a ‘no pay’ situation. She further complains t …
Shipbuilding Industries Pension Scheme (22004/2)
Mr Leggett complains that the Trustee has not properly reconsidered his application for an ill health pension. The Ombudsman’s determination and short reasons The complaint should not be upheld against the Trustee as its conclusion that Mr Leggett’s incapacity does n …
Thomas May Retirement Benefit Scheme (72192/1)
Mrs Scott says BFS and the Trustees delayed by approximately a year the transfer of her benefits from the Scheme to a buy-out policy (a Trustee Proposed Section 32 (TPS32) with Scottish Equitable (now Aegon Scottish …
Pearl Group Staff Pension Scheme (PPF00005)
The Pension Protection Fund (PPF) Ombudsman has received a referral of a reviewable matter, following a decision by the Committee of the PPF dated 15 April 2008.
The CEMEX Pension Fund (fomerly the RMC Pension Fund) (27698/1)
Mr Hughes says that CEMEX failed to inform him that he was eligible to join the Scheme. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld. CEMEX failed to properly inform Mr Hughes that he could have …
Civil Service Injury Benefit Scheme (Northern Ireland) (72618/1)
Mr Hipson complains that he was refused permanent injury benefit. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld because the Department of Finance and Personnel did not reach a correct conclusion as to how the relevant rule should be applied …
Teachers’ Pension (20893/2)
Dr Crookes complains that Capita Hartshead (Capita) improperly reduced his pension and sought to recover the related overpayment.