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Equitable Life Personal Pension (71358/1)
Mr Kadwa complains that: Equitable Life failed to deal in a timely manner with his request to transfer his funds to another pension provider; the transfer value for MPN004114 was 12% lower than another plan he had with Equitable Life; and a transfer p …
Wates Pension Fund ()
Mrs Gray complains that the lump sum payable on the death of her husband was incorrectly calculated, and there was a delay in paying it to her.
Civil Service Injury Benefits Scheme (73555/2)
Mr Thomas disagrees with the Home Office’s decision that his qualifying injury under the Scheme does not appreciably impair his earning capacity. The Ombudsman’s determination and short reasons The complaint cannot be upheld because the Home Office’s decision has been reached reasonably and …
NHS Injury Benefit (73632/2)
Mr Goucher complains that his injury benefit commenced on the wrong date. The Ombudsman’s determination and short reasons The complaint should not be upheld; the decision complained about was not perverse.
IBC Vehicles Pension Plan (74746)
Mrs Curran’s complaint is that the Trustee should have allocated her a share of her late husband’s lump sum death in service benefit. The Ombudsman’s determination and short reasons The complaint should be upheld against the Trustee because there is inadequate evidence that they …
Local Government Pension Scheme (74761/1)
Mr Taaffe’s complaint concerns SPFO’s admitted failure to inform him of certain consequences of re-employment with a Scheme employer. SPFO invites me to direct it to take the appropriate remedial measures. The Ombudsman’s determination and short reasons The complaint should be upheld again …
Local Government Pension Scheme (27536/3)
Mrs Haines’ complaint against the Council is that: it failed to properly consider her first ill health application; it caused unnecessary delays in dealing with that application causing her to pay unnecessary additional voluntary contributions (AVCs) it failed to inform her of h …
Local Government Pension Scheme – Cheshire Pension Fund (73037/2)
Mr Robinson complains that the Council refused his request for ill health retirement in December 2004 and have failed to give any explanation of the basis of their decision. The Ombudsman’s de …
Thorndyke Limited Retirement & Life Assurance Sch (73612/2)
Mrs Twigg has asserted that: Bridge Trustees: have decided that her annuity is an asset of the Scheme without documentary evidence; and did not comply with the Rules of the Scheme when deciding that increases to …
Civil Service Injury Benefits Scheme (73701/1)
Ms Cooper’s complaint is that DWP (who administer the Scheme for Ms Cooper’s former employer, Royal Parks) and CSPD (the Scheme managers) did not properly consider Ms Cooper’s claim for injury benefit (IB) and in consequence IB has been under …
NHS Injury Benefit Scheme (74020/2)
Mrs Benjamin believes that she should have been awarded Permanent Injury Benefit (PIB) as a result of an injury sustained whilst on duty in April 2000. The Ombudsman’s determination and short reasons The complaint cannot be upheld because on review NHSBSA relied on m …
Armed Forces Pension Scheme (1975) (74185/2)
Mrs Carter asserts that her eligibility for an attributable widow’s pension has not been properly investigated by the MoD. The Ombudsman’s determination and short reasons The complaint should not be upheld against the MoD. The decision they reached was not perverse or unreasonable.
NHS Injury Benefit Scheme (73627/1)
Mr Ingram’s complaint is that the wrong rate of Industrial Disablement Benefit (IDB) has been used in assessing and paying his Permanent Injury Benefit (PIB) The Ombudsman’s determination and short reasons The complaint should be upheld because NHSBSA failed to interpret correctly Regulation …
Local Government Pension Scheme (74680)
Miss Holmes complains that her application to be considered for ill-health retirement benefits under Regulation 27 of The Local Government Pension Scheme Regulations 1997 (as amended) (the Regulations) has been improperly rejected. The …
Winterthur Life Self Administered Personal Pension Scheme ()
Mr Stewart alleges that Winterthur, in their capacity as the manager of the Scheme, failed to complete the transfer of the Scheme assets to Hargreaves Lansdown Asset Management Ltd (Hargreaves Lansdown) in a timely manner, which resulted in him suffe …
Railways Pension Scheme – Scotrail Section (26029/2)
Mr Garthley is dissatisfied at a decision by the Committee not to award him ill-health early retirement benefits. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be upheld because the Committee has not given proper regard to what …