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Barclays Bank UK Retirement Fund (Q00818)

Mrs Kay was denied an incapacity pension when she applied in 1997. She says a prognosis of a recovery within three to five years was incorrect. Mrs Kay’s complaint is that the Bank has refused to reconsider its decision based on current medical evidence. Some of the issues before …

ADT Pension Plan (R00364)

Ms Walton complains of maladministration in that ADT and the Trustees did not actively consider her request for ill health retirement. Some of the issues before me might be seen as complaints of maladministration while others can be seen a …

S G E Benefits Scheme (S00081 & S00082)

The complainants complain that: they were not warned that surrender penalties would be applied to policies 23574201-5 and 23574202-3 and therefore the surrender values were lower than expected; and the respond …

Aalborg Offshore UK Pension Scheme (R00492)

Mr Hunter’s complaint is that Friends Provident has refused his request to be compensated for the many hours that he and his advisor have spent in achieving the correct level of pension for Mrs Hunter, the sole member …

K Hartwell Pension Scheme (formerly the Bekaert Handling Pension Scheme)
(M00777)

As a member of the Fund, Mr Hodgson complained that, following a review by the Trustees, they wrongly suspended his ill health e …

The Guide Pensions and Insurances Limited (1992) Retirement Benefits Scheme
(Q00237)

There is a dispute as to whether the principal employer for the Scheme is TSH, or Dot Com Pensions and Insurances Limited (DCPI) …

The Essential SIPP (R00427)

Mr Morgan has asserted that PTL failed to switch his SIPP funds from a cheque account into a 30-day reserve account which provided a higher rate of interest. Some of the issues before me might be seen as complaints of maladministration while others can be seen as disputes of fact o …

Celtec Pension Scheme (P00147)

Miss Lloyd says that, following various changes in her contract of employment and consequent changes in pension arrangements: i) Her Training and Enterprise Council benefits (insured with Equitable Life) were not transferr …

NHS Pension Scheme (R00130)

Ms Stone says that she was provided with misleading estimates of benefits by the West London Mental Health NHS Trust and the NHS Business Services Authority. She says that the alleged maladministration caused her financial loss, distress …

Windsor Insurance Brokers Ltd Pension Scheme (R00198)

Mr Arnold complains that: Scottish Widows failed to honour the guaranteed annuity rate attached to his policy; and Circle failed to provide him with the necessary retirement forms in a timely manner, which re …

The Principal Non-Industrial Superannunation Scheme of the United Kingdom
Atomic Energy Authority (Q00119)

Dr Guy says his pension was wrongfully reduced because it was calculated on 93┬╜ of his pensionable final earnings instead of 100% of his pensionable final earnings. He asser …

The Pension & Life Assurance Plan of Posford Haskoning Limited (Q00483)

Mr Crossley complains of maladministration by the HUKL and the Trustee in that they failed to grant him an unreduced early retirement pension at …

The Anglo United Pension Scheme (R00348)

Mr Marshall claims that he has suffered injustice as a result of maladministration and/or breach of contract by the Trustees and the Insurer. He believes that his pension is provided by a non-surrenderable policy, und …

Teachers’ Pension Scheme (M00843)

Mrs Faulkner made a complaint to the Pensions Ombudsman in 2002, in which she alleged that Capita had failed to keep adequate records. Therefore, it was not aware that, when she applied for Premature Retirement Benefits …

Teachers’ Pension Scheme (Q00870)

Dr Foster’s complaint concerns the way in which his application for ill health early retirement benefit (IHERB) under the Scheme has been dealt with by the Department and by the University. He makes separat …

Port of London Authority Pension Fund (P01072)

Mrs Brightling’s application concerns a service credit granted pursuant to her transfer in of funds in respect of her pension rights under a pension scheme of which she was previou …