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Asda Group Pension Scheme (CAS-78487-F8S2)

Complainant:
Complaint Topic:
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Respondent:
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Date:
Appeal:

Ombudsman’s Determination

Outcome

I do not uphold Mr S’ complaint and no further action is required by the Trustee or the Administrator. 

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Armed Forces Pension Scheme (CAS-63400-N0T9)

Complainant:
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Respondent:
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Ombudsman’s Determination

Outcome

I do not uphold Mr R’s complaint, and no further action is required by Veterans UK. 

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Asda Group Pension Scheme (CAS-110116-G1N5)

Complainant:
Complaint Topic:
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Respondent:
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Date:
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Ombudsman’s Determination

Outcome

I do not uphold Mr G’s complaint and no further action is required by the Trustee or the administrator. 

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City and County of Swansea Pension Fund (CAS-52887-B6H4)

Complainant:
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Respondent:
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Ombudsman’s Determination

Outcome

Mr S’ complaint against the Council is partly upheld, and the Council shall pay Mr S £500 in respect of the significant distress and inconvenience he has experienced as a result of its maladministration. 

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Countrywide Assured PLC (CAS-40443-K6C7)

Complainant:
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Respondent:
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Ombudsman’s Determination

Outcome

Ms Y’s complaint against Countrywide is partly upheld. To put matters right, Countrywide shall pay Ms Y £500 for significant distress and inconvenience.  

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Lloyds Bank Pension Scheme No.1 (CAS-36743-M8B0)

Complainant:
Complaint Topic:
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Respondent:
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Appeal:

Ombudsman’s Determination

Outcome

I do not uphold Ms S’ complaint and no further action is required by the Trustee. 

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RHM Pension Scheme (CAS-48913-Q9L9)

Complainant:
Complaint Topic:
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Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by the Trustee.

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Principal Civil Service Pension Scheme (CAS-44594-N4P2)

Complainant:
Complaint Topic:
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Respondent:
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Appeal:

Ombudsman’s Determination

Outcome

I do not uphold Mrs D’s complaint and no further action is required by MyCSP.

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Abbey Life Personal Pension Plan (CAS-62574-Y7Y0)

Complainant:
Complaint Topic:
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Respondent:
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Date:
Appeal:

Ombudsman’s Determination

Outcome

I do not uphold Ms I’s complaint and no further action is required by Abbey Life.

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Armed Forces Pension Scheme (PO-28367)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

I do not uphold Miss S’ complaint and no further action is required by Veterans UK.

Complaint summary

Miss S’ complaint i

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