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The Royal Mail Pension Plan (Q00381)

Mrs Bakshi has complained that, although the Trustee has determined that her deferred pension should have been paid from October 1997, it has refused to pay interest on delayed payment of her lump sum. Mrs Bakshi has also complained that she was denied access to the Scheme’s Inter …

Railways Pension Scheme: English, Welsh and Scottish Railway (EWS) Section
(N01035)

Mr Kindon believes that the incapacity pension he was receiving should not have been suspended by the Trustee. Further, Mr Kindon alleges that the Tr …

Local Government Pension Scheme (Q00330)

Mr Maguire complains that he was improperly refused an ill health pension and that when it was subsequently granted to him, it should have been backdated to the date of his dismissal or to an earlier date when he had been examined in connection wi …

NHS Pension Scheme (Q00609)

Mrs Lewis complains that her applications for permanent injury benefit (PIB) were improperly refused. Some of the issues before me might be seen as complaints of maladministration while others can be seen as disputes of fact or law and indeed, some may be both.

Teachers’ Pension Scheme – Prudential AVC Facility (R00137)

Miss Farnham-Smith complains that Prudential’s sales representative improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential by allegedly giving her wrong advice and failing to provide her with a detailed compa …

Railways Pension Scheme – ScotRail Section (M00196)

Mr West complains that his application for an incapacity pension from the Scheme has been wrongly refused. Some of the issues before me might be seen as com …

Timet UK Limited Pension Plan (P00253)

Mr Lal states that on redundancy he was incorrectly awarded reduced early retirement benefits. He says this was as a result of a scheme deficit and a failure by the Trustees to pursue the Employer for outstanding contributions. Some of the issues before me might be seen as complaints of m …

NHS Pension Scheme (P00779)

Mrs Dunkley believed her normal retirement age (NRA) under the Scheme was 55. The Agency admits that Mrs Dunkley was given incorrect or incomplete information about her NRA but says that her correct NRA is 60. The Agency accepts that it delayed in dealing with Mrs Dunkley’s complaint.

Motherwell Bridge Group Pension Plan (P00850)

Dr Kidd queries whether information provided about the Plan was correct and whether …

Group 4 Pension Scheme (P00940)

Mr Fella has complained that the Trustees have improperly suspended his incapacity pension. He has also complained that they failed to respond under the Scheme’s Internal Dispute Resolution (IDR) procedure within the required time limits.

Teachers’ Pension Scheme – Prudential AVC Facility (R00087)

Mrs Beales complains that Prudential’s sales representatives improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential during two personal financial reviews carried out in 1993 and 1997. She also alleges that the sales repre …

Winterthur Life Universal SIPP (Q00424)

Mr Evans says that Winterthur unreasonably delayed the process of opening a dealing account in respect of the Plan. As a result, certain trades that he was intending to have made were either abandoned or made much later than was intended, and he lost mon …

Teachers’ Pension Scheme – Prudential AVC Facility (R00119)

Mr Leech complains that Prudential’s sales representative improperly persuaded him to pay additional voluntary contributions (AVCs) to Prudential. He also alleges that the sales representative did not inform him that he could purchase past added years …