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Mrs Fenteman-Coates has complained that the PCT has refused to allow her to use her redundancy pay to increase her pension scheme benefits. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be upheld against NHS South Yorkshire and Bassetlaw because their dec …

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Coventry Building Staff Superannuation Fund (PO-941)

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Mr Witton complains that the Trustees of the Coventry Building Society Staff Superannuation Fund and his former employer, Coventry Building Society have not paid him an unreduced pension from age 60 – something he was …

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Scottish Life Personal Pension Plan (PO-1347)

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Mr Hardie complains that Scottish Life, have closed off the option to make increased or single contributions, or to transfer in payments. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against Scottish Life because they imposed a condition on the terms of the Plan which …

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Scottish and Newcastle Pension Plan (PO-1087)

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Mr Hield alleges that the Trustees’ refusal to accept the “true meaning” of an undertaking made by Heineken NV in 2008 concerning discretionary pension increases (the Undertaking) will significantly inhibit their ability to properly influence Scottish & Newcastle Ltd (S&N …

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Mr Savory disagrees with the decision not to award him a pension enhanced on the grounds that he was leaving “in the interests of the efficient exercise of the Employer’s business” The Pensions Ombudsman’s determination and short reasons The complaint should be partiall …

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Faceo 2007 Pension Scheme (PO-323)

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Mrs McQuade complains that her pension was reduced for early payment, and delays caused her financial loss.

The Pensions Ombudsman’s determination and short reasons

The complaint should be upheld in part against Faceo FM UK Limited, because its delay in responding to Mrs McQuade’s complaint caused her distress and inconvenience.

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Mrs Affleck’s complaint which is against the NHSBSA is that her ill health pension should be calculated in accordance with the rules relating to re-employed pensioners.

The Deputy Pensions Ombudsman’s determination and short reasons

The complaint should not be upheld against NHSBSA because regulation 42 of the National Health Service (Superannuation) Regulations 1980 does not apply in determining Mrs Affleck’s 2012 pension entitlement.

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Local Government Pension Scheme (PO-4243)

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Mr Smith says that the Council, his former employer, failed to take into account the car allowance and mileage payments he received when it determined the pensionable pay used to calculate the benefits available to him from the LGPS on his redundancy and also to calculate pension contributions to the LGPS.

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Mr Harris has complained that Aviva have not permitted him to receive the value of the Policy at age 60.

The Pensions Ombudsman’s determination and short reasons

The complaint should be upheld against Aviva. The Policy, whilst it does not properly deal with the circumstances that have arisen, should be construed in such a way as to allow the payment of a pension from age 60.


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