Miss Bailey has complained that the Trustee incorrectly ceased paying her child’s allowance, which she believes is payable for life. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against the Trustee because it failed to carry out the review of Mi …

Mr Scott complains that he has been refused payment of a pension following the death of his partner. The Pensions Ombudsman’s determination and short reasons The complaint should not be upheld against Lincolnshire County Council, because: Mr Scott was not entitled to a cohabiting partner’s pension; it …

Mrs Wheeler claims (on behalf of herself and Mr Wheeler her co-executor) that a death in service benefit was due and properly payable to her late son’s estate and complains about the Authority’s action in seeking to recover part of the amount paid to the estate. The Deputy Pensions Ombudsman …

Ms Glover complains that Standard Life should have awarded her a larger share of the lump sum following the death of her husband. The Pensions Ombudsman’s determination and short reasons The complaint should not be upheld against Standard Life. Their decision was not improperly reached. DETAILED DETERMINATION Scheme Ru …

Mr J Hawkins and his brothers (the Applicants) complain that Friends Life, the administrators and Trustees of the Plan, are seeking to recover payments that were made to them after the death of their father Mr Melvyn Hawkins. The Pensions Ombudsman’s determination and short reasons The …

Ms Langford has complained that the SPVA have refused to pay her a pension on the death of her partner despite the long standing nature of their relationship and the fact that she was dependent upon him. The Deputy Pensions Ombudsman’s determination and short reasons The complai …

Subject

Mr Carter complains that he did not receive an “in service” death benefit from the Scheme on the death of his wife, Mrs Carter. Mr Carter also says that Mrs Carter should have been advised that she could take her normal retirement benefits when her pay was reduced to zero in January 2012.

The Deputy Pensions Ombudsman’s determination and short reasons

The complaint should not be upheld against TP because:

Subject

Mr P Crossan’s complaint is that the decision that the Trustees of the Scheme reached at their meeting on 12 October 2011, following a Determination by the Deputy Pensions Ombudsman on 16 September 2011, was improper.

The Pensions Ombudsman’s determination and short reasons

The complaint should not be upheld against the Trustees as it was reasonable for them to decide that Mr P Crossan did not meet the definition of Beneficiary and so could not qualify for the payment of a lump sum.

Subject

Mrs Turner complains that she was not paid the 50% widow’s pension she was entitled to and, further, that her widow’s pension was not increased by 3% each year in accordance with her entitlement. She says that arrears have built up which she is owed.

The Pensions Ombudsman’s determination and short reasons

Mrs Turner’s complaint cannot be upheld against L&G. However, Mrs Turner’s complaint can be upheld against PTL, but only to the extent that Mrs Turner has suffered distress and inconvenience as a consequence of PTL’s maladministration, because: